Where does Happy Staffy Co ship?
We ship worldwide! For our US customers, your order will be packed and shipped from sunny Utah.
How long will my order take?
We’ll get your order out the door in 1-2 business days! Once it’s shipped, you’ll get tracking details to follow your pup’s goodies.
How do I track my order?
Your tracking info will arrive within 48 hours, unless it’s a pre-order. As soon as it’s on its way, we’ll send you the details!
How much does shipping cost?
Standard shipping is just $9.95, and it’s free for orders over $150! International rates are calculated at checkout.
What is the 30-Day Money-Back Guarantee?
Happy is in our name, and we want you 100% satisfied! If you and your pup aren’t happy, we offer a 30-Day Money-Back Guarantee. Just reach out to our Happy Team with your order number, a description of the issue, and any photos of damaged or faulty items. Remember, wear and tear like teeth marks isn’t covered, but we’ll make sure you’re taken care of!
What does Chewzilla Certified mean?
If your doggo manages to destroy a Chewzilla Certified Toy within 30 days, we’ve got you covered—free replacement on us! Just send a photo, and we’ll ship a new one. (Teeth marks? Totally normal! For rough edges, a little sandpaper will extend its life.)
I ordered a Pre-order item. What happens now?
Your order will ship once all items are available, usually within 30 days. If you need in-stock items sooner, consider placing two separate orders!
How do I change my shipping/billing address?
Need to update your address? Contact our Happy Team ASAP at hello@happystaffyco.com, and we’ll do our best to catch it before shipping.
What are your toughest toys?
Our Certified Chewzilla Collection is made from 100% non-toxic, pet-safe nylon and built to withstand even the most determined chewers. Trusted for safety and durability, it’s tough, safe, and ready for play!
What are Chewzilla Certified toys made from?
Our Chewzilla toys are made from 100% pet-safe, non-toxic nylon—a material trusted in the pet industry for both safety and durability. It strikes the perfect balance of toughness and health, so your pup can chew away worry-free!
What are the dimensions of your dog beds?
We offer multiple sizes to ensure the perfect fit for your pup! You can find the exact dimensions for each size listed on the product page, so be sure to check it out to pick the best size for your furry friend’s comfort. Whether you’ve got a small snuggler or a big snoozer, we’ve got a bed to suit their needs!
